Privacy Policy

Effective date: 10 September 2026

Natalie Anne Psychic is owned and operated by Natalie Anne Broderick. We respect your privacy and are committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit or use the Natalie Anne Psychic website, make a booking, purchase a service, contact us or otherwise interact with our business.

By using our website or providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Make a booking or purchase a service
• Complete a contact or enquiry form
• Subscribe to a newsletter or mailing list
• Contact us by email, telephone or through social media
• Provide information required to conduct a psychic reading
• Make a payment or complete a transaction through our website

Depending on how you interact with us, this information may include your name, email address, telephone number, location, date of birth and other information you choose to provide.

Payment information may be processed by third party payment providers. We do not necessarily have access to or store your complete payment card details.

Information Collected Automatically

When you visit our website, certain information may be collected automatically. This may include your IP address, browser type, device information, operating system, time zone, pages visited, referring websites and information about how you interact with the website.

We may also use cookies and similar technologies to help operate the website, understand website usage and improve your experience.

How We Use Your Information

We collect and use personal information where reasonably necessary to operate and provide our services.

This may include using your information to:

• Process bookings and purchases
• Provide psychic readings and other services you request
• Communicate with you about your booking or enquiry
• Respond to questions and customer enquiries
• Process payments through our payment providers
• Send newsletters or promotional communications where you have chosen to receive them
• Improve our website, services and customer experience
• Maintain website security and identify potential misuse or fraudulent activity
• Meet legal, regulatory or accounting requirements

We only seek to collect information that is reasonably necessary for these purposes.

Information You Choose to Provide

You may be able to browse parts of our website without providing personal information.

However, certain services and website features require personal information. For example, we may need your name and contact details to process a booking or respond to an enquiry.

Where you choose not to provide information that is reasonably required to provide a service, we may not be able to complete your booking or provide that service.

Psychic Reading Information

Information you provide during a psychic reading is treated as private and confidential, subject to any disclosure required or permitted by law.

You should only provide information that you are comfortable sharing.

Natalie Anne Psychic does not require you to provide sensitive personal information unless it is reasonably necessary for the service you have requested. Please avoid providing unnecessary sensitive information through website forms, email or other communication channels.

Third Party Services

We may use third party providers to operate our business and website. These may include website hosting providers, payment processors, booking platforms, email providers, analytics services and other technology providers.

These providers may have access to personal information where necessary to provide services to us.

We do not sell your personal information to third parties.

Our website may also contain links to third party websites or services. Once you leave our website, the privacy practices of those third parties are governed by their own privacy policies. We recommend reviewing their privacy policies before providing personal information.

Cookies and Website Analytics

Our website may use cookies and similar technologies to provide functionality, improve website performance and understand how visitors use the website.

Cookies may be used to remember preferences, analyse website traffic and assist with website security.

You can adjust your browser settings to refuse or restrict cookies. However, doing so may affect the functionality of some parts of the website.

How We Protect Your Information

We take reasonable steps to protect the personal information we hold from misuse, interference, loss and unauthorised access, modification or disclosure.

Security measures may include appropriate administrative, technical and physical safeguards.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. You acknowledge that information transmitted over the internet is provided at your own risk.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide our services, maintain appropriate business records or meet legal and regulatory obligations.

When personal information is no longer required, we will take reasonable steps to securely delete or de-identify it where appropriate.

Disclosure of Personal Information

We may disclose personal information where reasonably necessary to operate our business or provide our services.

This may include disclosure to:

• Service providers who assist us with website hosting, bookings, payments, email or other business functions
• Professional advisers where reasonably necessary
• Government agencies or regulatory bodies where required
• Law enforcement or other authorities where required or permitted by law

We may also disclose information where we reasonably believe this is necessary to protect our rights, property, safety or the safety of another person, or to investigate suspected fraud or unlawful activity.

Overseas Disclosure

Some third party service providers we use may store or process information outside Australia.

Where this occurs, we take reasonable steps to use reputable providers and to protect your personal information in accordance with applicable privacy requirements.

Your Privacy Rights

Depending on your circumstances and applicable privacy laws, you may have rights relating to the personal information we hold about you.

These may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Ask questions about how your information is collected or used
• Request that we stop sending marketing communications to you
• Make a privacy complaint

You may also have additional rights under applicable Australian privacy legislation or, where applicable, overseas privacy laws.

To make a privacy request or enquiry, please contact us using the details below.

Marketing Communications

If you subscribe to our newsletter or promotional communications, we may use your contact details to send you information about our services, offers, updates or other content.

You can unsubscribe from marketing communications at any time by using the unsubscribe option included in the communication or by contacting us directly.

Privacy Complaints

If you have concerns about how we have handled your personal information, please contact us first so we can investigate and respond to your concern.

We will take reasonable steps to address privacy complaints and work with you to resolve the matter.

If you are not satisfied with our response, you may have the right to contact the Office of the Australian Information Commissioner (OAIC) or another relevant privacy regulator.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.

The updated version will be published on this page with a revised effective date.

Contact Information

If you have any questions about this Privacy Policy, wish to request access to or correction of your personal information, or would like to make a privacy enquiry or complaint, please contact:

Natalie Anne Broderick
Natalie Anne Psychic
Email: natalieannepsychic@gmail.com

Effective date: 10 September 2026